If you haven’t yet completed the annual Army Family Housing tenant satisfaction survey for 2020, you now have extra time to submit your responses. The deadline for completion is now Jan. 30, for those living in Army privatized, government-owned or government-leased quarters.
Survey participation is voluntary, with all residents encouraged to share their views about current housing, resident services and community amenities. Such feedback is important to help improve the quality of housing and customer care.
A link to the survey should have been sent via email to each household by one of the two third-party consulting firms administering the feedback collection, tabulation and analysis on the department’s behalf. Only one person per address will receive the invitation email. All respondent information will be kept confidential.
Results will help with near-term and future improvements to housing, resident services and community amenities. Defense officials said the perspectives of service members and families can help provide them with a better quality of life through improved housing and community services.
- Each survey will remain open for responses for at least 45 days.
- Residents should contact their Army housing office if they have questions or need technical support, or if their household has not received an email containing a survey link.
- The survey is now 10 questions, with most having several parts, for a total of 49 response elements.
- The OMB Control Number is: 0704-0553; and the OMB Exp. Date: 03/31/2022